“Qualité Tourisme” Brand
LA ROSIÈRE IS COMMITTED TO PROVIDING YOU WITH THE BEST WELCOME!
Since 2016, La Rosière Tourist Office has been committed to a quality approach through the “Qualité Tourisme” Brand. We have also obtained a prefectoral classification in category 1.
In order to help you have an unforgettable holiday, La Rosière Tourist Office and its team are at your disposal to advise you, answer your questions and meet your expectations.
FACILITATE YOUR ACCESS TO TOURIST INFORMATION :
- We inform you free of charge about the local tourist offer.
- We provide you with personalised advice to best meet your requirements, all with smiling staff who speak at least two foreign languages! (English included, of course!)
- You will find all the essential information on paper documents: tourist maps, practical guides etc.
- All year round, we answer your requests by mail, e-mail, telephone and on site. Even outside the tourist season, our team of holiday advisors is always ready to help you prepare for your next holiday. We are also here on weekends and public holidays during the high tourist season!
- Our trilingual and regularly updated website is suitable for consultation via on-board media. It therefore provides access to local tourist information 7 days a week and 24 hours a day. Similarly, the Espace San Bernardo app gives you access to live activities and information about the ski area (winter) and the mountain bike area (summer).
- Opening hours and emergency phone numbers, as well as a map of the resort, hotel availabilities and weather reports are available outside the tourist office even when it is closed.
MAKING YOUR LIFE EASIER THANKS TO VARIOUS SERVICES
- We provide you with two warm welcome areas, with easily accessible information areas.
- You have free access to wifi inside and close to the two information points.
- A luggage room is available during the opening hours of the Tourist Office to facilitate your waiting time (transport, handing over of keys), as well as sofas to sit on.
- A children’s area to occupy your little ones while you get information on activities to do.
MEASURE YOUR SATISFACTION
We welcome all your suggestions and complaints about the resort. On paper form available in the offices, or by e-mail, they are processed and transmitted within 72 hours by our services. Your remarks are essential in the context of the continuous improvement of the quality of our services. Your encouragements and positive points are also welcome!