Tourist Office Ratings


La Rosière Tourist Office is part of the French Tourist Office Federation and the Savoie Department’s Union of Tourist Offices.

The Tourist Office is currently rated as a Category I establishment.


  • Provide an easily-accessible reception area and information point
  • Make things easier for visitors
  • Provide furniture for visitors to sit on
  • Provide free information about local tourist services and activities
  • Display and broadcast the Tourist Office opening times in French and at least one other language.
  • Be open at least 305 days per year, including on Saturdays and Sundays during the tourist seasons and at busy times of the year
  • Offer free WiFi access
  • Reply to mail all year round
  • Provide a permanent reception service, with staff that speak French and at least two other languages
  • Supply touristic maps and guides in print format
  • Allow access to the Tourist Office’s trilingual website
  • Distribute tourist information in print, translated into at least one pertinent foreign language, about:
    • All rated tourist accommodation, including the name of the establishment, its postal address, email address, website address, telephone numbers and its star rating
    • Local tourist monuments or sites of cultural, natural or leisure interest, which might include prices, opening times, website, telephone number and/or address
    • Events and entertainment
    • Emergency telephone numbers
  • Update the tourist information every year
  • Display emergency telephone numbers outside the Tourist Office
  • Present all potential accommodation, compete with its geographical location, to all types of clientele
  • Ensure that clients can view the availability of all rated accommodation
  • Process any complaints and find out about visitor satisfaction
  • Provide tourist information on all new information technology and communication tools (social networks, mobile telephones, etc.)
  • Employ a holiday advisor
  • Ensure that the information given about local tourist attractions is correct and up-to-date
  • Regularly update the information given about tourist attractions in the area covered by the Tourist Office